{"id":5605,"date":"2020-02-15T11:54:59","date_gmt":"2020-02-15T06:24:59","guid":{"rendered":"https:\/\/shopschool.in\/?page_id=5605"},"modified":"2022-03-09T18:10:21","modified_gmt":"2022-03-09T12:40:21","slug":"how-it-works","status":"publish","type":"page","link":"https:\/\/shopschool.in\/epistemo\/how-it-works\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1623752552654{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #eeeff2 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1583227745470{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;]\n\t\t\t<!-- START homepage1 REVOLUTION SLIDER 6.1.5 --><p 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SLIDER -->\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1592923193057{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #eeeff2 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1583227745470{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_images_carousel images=&#8221;16023,14786&#8243; img_size=&#8221;full&#8221; onclick=&#8221;link_no&#8221; css=&#8221;.vc_custom_1616568665192{margin-bottom: 0px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion active_section=&#8221;0&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Steps to Order&#8221; tab_id=&#8221;1615206855506-0f2dc73f-fcaf&#8221;][vc_row_inner css=&#8221;.vc_custom_1616503877744{padding-right: 15px !important;padding-left: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1616565272274{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 1 : <span class=\"step-wrap-heading\">Login<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;custom-titles&#8221; css=&#8221;.vc_custom_1646829599575{margin-top: 10px !important;}&#8221;]<\/p>\n<ol class=\"steps-list-spac\">\n<li>Open the web browser (chrome \/ internet explorer \/ firefox \/ safari) on <span class=\"spac-six\">9<\/span> your desktop or mobile<\/li>\n<li>Visit <a href=\"https:\/\/epistemo.sukora.in\/\">https:\/\/epistemo.sukora.in<\/a><\/li>\n<li><strong>LOGIN <\/strong>with student enrollment code &amp; password (sent to you by SMS)<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;18651&#8243; img_size=&#8221;large&#8221; onclick=&#8221;link_image&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1646828532390{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 2 : <span class=\"step-wrap-heading\"> Select Service<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1646828557526{margin-top: 15px !important;}&#8221;]<\/p>\n<ol class=\"steps-list-spac\">\n<li>After Login Select Shop School from More Apps<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;18652&#8243; img_size=&#8221;large&#8221; onclick=&#8221;link_image&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1616503877744{padding-right: 15px !important;padding-left: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1646829101866{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 3 : <span class=\"step-wrap-heading\">Shop<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1616565336399{margin-top: 15px !important;}&#8221;]<\/p>\n<ol class=\"steps-list-spac\">\n<li>Select the product<\/li>\n<li>Click on <strong>ADD TO CART<\/strong><\/li>\n<li>Select the <strong>Size <\/strong> of a product if required.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;15998&#8243; img_size=&#8221;large&#8221; onclick=&#8221;link_image&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1646829111127{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 4 : <span class=\"step-wrap-heading\">Shopping Cart<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1616565718711{margin-top: 15px !important;}&#8221;]<\/p>\n<ol class=\"steps-list-spac\">\n<li>Products, Sizes, Quantities and Prices based on the selection will be <span class=\"spac-six\">9<\/span> displayed.<\/li>\n<li>Click on <strong>PROCEED TO CHECKOUT<\/strong>.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;15999&#8243; img_size=&#8221;large&#8221; onclick=&#8221;link_image&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1616503907087{padding-right: 15px !important;padding-left: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1646829426741{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 5 : <span class=\"step-wrap-heading\">Check Out<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1616565752134{margin-top: 15px !important;}&#8221;]<\/p>\n<ol class=\"steps-list-spac\">\n<li><strong>CONTINUE SHOPPING : <\/strong> To go back to Shop<\/li>\n<li><strong>CLEAR CART :<\/strong> To empty the Cart<\/li>\n<li><strong>UPDATE CART :<\/strong> If quantities are changed (-\/+), click <strong>UPDATE CART<\/strong> <span class=\"spac-six\">9<\/span> to update quantities in the Cart<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;16000&#8243; img_size=&#8221;large&#8221; onclick=&#8221;link_image&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1646829433018{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 6 : <span class=\"step-wrap-heading\">Billing &amp; Shipping Address<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1616566039124{margin-top: 15px !important;}&#8221;]<\/p>\n<ol class=\"steps-list-spac\">\n<li>Provide <strong>Billing Address<\/strong> for Online Payment<\/li>\n<li>Provide <strong>Shipping Address<\/strong> for Home Delivery (If <strong>Shipping Address<\/strong> is <span class=\"spac-six\">9<\/span> different than <strong>Billing Address<\/strong>)<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;16001&#8243; img_size=&#8221;large&#8221; onclick=&#8221;link_image&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1616503924071{padding-right: 15px !important;padding-left: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1646829442305{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 7 : <span class=\"step-wrap-heading\">Shipping &amp; Payment Methods<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1620672261514{margin-top: 15px !important;}&#8221;]1. Select Shipping Method:<\/p>\n<ul>\n<li><strong>Home Delivery<\/strong><\/li>\n<\/ul>\n<p>2. Select Payment Method:<\/p>\n<ul>\n<li><strong>ONLINE PAYMENT :<\/strong> Debit Card \/ Credit Card \/ Net Banking<\/li>\n<li><strong>PAY AT SCHOOL :<\/strong> Pay at the Cash Counter at School <span style=\"color: red; font-size: 11px;\">(Not Available due to Covid)<\/span><\/li>\n<\/ul>\n<p>3. Click <strong>PLACE ORDER<\/strong>[\/vc_column_text][vc_single_image image=&#8221;16090&#8243; img_size=&#8221;large&#8221; onclick=&#8221;link_image&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Steps to Customize&#8221; tab_id=&#8221;1615206855547-3b559377-c0c0&#8243;][vc_row_inner disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1616503701650{margin-right: 30px !important;margin-left: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1601901551699{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 1 : <span class=\"step-wrap-heading\">Login<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;custom-titles&#8221; css=&#8221;.vc_custom_1615523007569{margin-top: 15px !important;}&#8221;]<\/p>\n<ol class=\"steps-list-spac\">\n<li style=\"list-style-type: none;\">\n<ol class=\"steps-list-spac\">\n<li style=\"list-style-type: none;\">\n<ol class=\"steps-list-spac\">\n<li>Open the web browser (chrome \/ internet explorer \/ firefox \/ safari) on<br \/>\n<span class=\"spac-six\">9<\/span> your desktop or mobile<\/li>\n<li>Visit <a href=\"https:\/\/shopschool.in\/epistemo\/my-account\/\">www.shopschool.in\/epistemo<\/a><\/li>\n<li><strong>LOGIN <\/strong>with student account number &amp; password (sent to you by SMS)<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;16097&#8243; img_size=&#8221;350&#215;500&#8243; onclick=&#8221;link_image&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1601901563686{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 2 : <span class=\"step-wrap-heading\">Shop<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1614139603255{margin-top: 15px !important;}&#8221;]1. Select the <strong>Books and Stationery Kit<\/strong><br \/>\n2. Click <strong>on the View Kit<\/strong>[\/vc_column_text][vc_single_image image=&#8221;16026&#8243; img_size=&#8221;350&#215;500&#8243; onclick=&#8221;link_image&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1616503966815{padding-right: 15px !important;padding-left: 15px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1601901563686{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 2 : <span class=\"step-wrap-heading\">Shop<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1616566403356{margin-top: 15px !important;}&#8221;]1. Select the <strong>Books and Stationery Kit<\/strong><br \/>\n2. Click <strong>on Customize<\/strong>[\/vc_column_text][vc_single_image image=&#8221;16026&#8243; img_size=&#8221;350&#215;500&#8243; onclick=&#8221;link_image&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1614139700093{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 3 : <span class=\"step-wrap-heading\">Customization<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text]1. Click on the <strong>Customize<\/strong> button<br \/>\n2. If not Required Replace with &#8220;0&#8221; by Typing.<br \/>\n3. Edit the Qty. as per requirement.[\/vc_column_text][vc_single_image image=&#8221;16037&#8243; img_size=&#8221;350&#215;500&#8243; onclick=&#8221;link_image&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1616503665689{margin-right: 30px !important;margin-left: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1614139700093{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 3 : <span class=\"step-wrap-heading\">Customization<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;custom-titles&#8221; css=&#8221;.vc_custom_1614139819663{margin-top: 15px !important;}&#8221;]1. Click on the <strong>Customization <\/strong><br \/>\n2. If Not Required Replace with &#8220;0&#8221; by Typing.<br \/>\n3. Edit the Qty. as per Requirement[\/vc_column_text][vc_single_image image=&#8221;16037&#8243; img_size=&#8221;350&#215;500&#8243; onclick=&#8221;link_image&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1614139879908{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 4 : <span class=\"step-wrap-heading\">Cart<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1614139913645{margin-top: 15px !important;}&#8221;]1. Click on the <strong>Add To Cart<\/strong>[\/vc_column_text][vc_single_image image=&#8221;16038&#8243; img_size=&#8221;350&#215;500&#8243; onclick=&#8221;link_image&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1616503676169{margin-right: 30px !important;margin-left: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1614139979918{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 5 : <span class=\"step-wrap-heading\">Shopping Cart<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;custom-titles&#8221; css=&#8221;.vc_custom_1614140014369{margin-top: 15px !important;}&#8221;]1. Click<strong> PROCEED TO CHECKOUT<\/strong>[\/vc_column_text][vc_single_image image=&#8221;16040&#8243; img_size=&#8221;350&#215;500&#8243; onclick=&#8221;link_image&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1614140087742{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 6 : <span class=\"step-wrap-heading\">Billing &amp; Shipping Address<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1615523035606{margin-top: 15px !important;}&#8221;]<\/p>\n<ol class=\"steps-list-spac\">\n<li style=\"list-style-type: none;\">\n<ol class=\"steps-list-spac\">\n<li style=\"list-style-type: none;\">\n<ol class=\"steps-list-spac\">\n<li>Ensure the <strong>Billing Address<\/strong> is correct<\/li>\n<li>Provide Shipping address for Home Delivery (if shipping address is<br \/>\n<span class=\"spac-six\">9<\/span> different than the Billing Address).<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;16041&#8243; img_size=&#8221;350&#215;500&#8243; onclick=&#8221;link_image&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1616503684353{margin-right: 30px !important;margin-left: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1614140279500{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 7 : <span class=\"step-wrap-heading\">Shipping<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;custom-titles&#8221; css=&#8221;.vc_custom_1614140303859{margin-top: 15px !important;}&#8221;]1. Select Shipping Method[\/vc_column_text][vc_single_image image=&#8221;16042&#8243; img_size=&#8221;350&#215;500&#8243; onclick=&#8221;link_image&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1614140369746{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-color: #c9c9c9 !important;border-bottom-style: solid !important;}&#8221;]<\/p>\n<h2>Step 8 : <span class=\"step-wrap-heading\">Online Payment<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1614140421262{margin-top: 15px !important;}&#8221;]1. check the<strong> TERMS AND CONDITIONS<\/strong><br \/>\n2. Click Place Order &amp; Pay online and get books Home Delivery[\/vc_column_text][vc_single_image image=&#8221;16043&#8243; img_size=&#8221;350&#215;500&#8243; onclick=&#8221;link_image&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Delivery Instructions&#8221; tab_id=&#8221;1615266720061-7833b3bc-5783&#8243;][vc_row_inner css=&#8221;.vc_custom_1616567170839{margin-right: 15px !important;margin-left: 15px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1616562130567{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1616567238532{margin-bottom: 0px !important;}&#8221;]<\/p>\n<ol class=\"steps-list-spac\">\n<li>The delivery charges include 3 Attempts delivery event within 48 hrs at no additional cost.<\/li>\n<li>POD (Proof of each Delivery):\u00a0Receiver&#8217;s signature \/ e-Signature and image will be taken as POD<\/li>\n<li>SMS alert at Out for delivery &amp; Delivered status included.<\/li>\n<li>SMS\/Call facility\u00a0that helps customers know when the product will be delivered.<\/li>\n<li>OTP confirmation for delivering the order successfully.<\/li>\n<li>Reject during\u00a0delivery:\u00a0 \u00a0After Out for delivery if the delivery is rejected or order canceled,\u00a0 Full Charge of delivery\u00a0+ Extra Rs.30\/- will be charged to collect undelivered order back to Origin.<\/li>\n<li>Delivery Timeline is 24 &#8211; 48 hours from placement\u00a0of the order<\/li>\n<li>Deliveries will not be carried out on Bandh days, Transport Strikes etc.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Uniform Instructions&#8221; tab_id=&#8221;1616558025929-ee6c45a1-6228&#8243;][vc_row_inner css=&#8221;.vc_custom_1616562264338{margin-right: 15px !important;margin-left: 15px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1616562259234{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_text]<strong>Uniform Terms &amp; Conditions<\/strong><\/p>\n<p><strong>My uniform doesn&#8217;t fit my child properly, what should I do?<\/strong><br \/>\nTry it before you buy it. To make the process a little easier, we are providing samples of all sizes for you to try it on to check the correct fitting, before placing the order. You are expected to order the correct fitting. When you receive your child&#8217;s uniform make sure it\u2019s the same size you ordered.<\/p>\n<p>I would like to return the uniform and get a refund<\/p>\n<p>We do not accept returns. Please see our exchange policy.<\/p>\n<p><strong>Can I exchange the uniform?<\/strong><br \/>\nUniform exchange is allowed only if it is defective or damaged. Please ensure you contact us within 24 hours to exchange the uniform. You can place a request for exchange\u00a0by replying to the order confirmation email, sharing the pictures of the defect. Upon receipt of the returned product, we will fully examine it to determine whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.<\/p>\n<p><strong>Can I exchange a uniform after washing?<\/strong><br \/>\nNo, uniforms that have been washed will not qualify for exchange. Please ensure that the product is in unused and original condition. The uniform should have everything from the package you&#8217;ve received including price tags, labels and original packing.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1623752552654{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #eeeff2 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1583227745470{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1592923193057{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #eeeff2 !important;}&#8221;][vc_column css=&#8221;.vc_custom_1583227745470{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_images_carousel images=&#8221;16023,14786&#8243;&hellip;<\/p>\n","protected":false},"author":525,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/shopschool.in\/epistemo\/wp-json\/wp\/v2\/pages\/5605"}],"collection":[{"href":"https:\/\/shopschool.in\/epistemo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shopschool.in\/epistemo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shopschool.in\/epistemo\/wp-json\/wp\/v2\/users\/525"}],"replies":[{"embeddable":true,"href":"https:\/\/shopschool.in\/epistemo\/wp-json\/wp\/v2\/comments?post=5605"}],"version-history":[{"count":113,"href":"https:\/\/shopschool.in\/epistemo\/wp-json\/wp\/v2\/pages\/5605\/revisions"}],"predecessor-version":[{"id":18656,"href":"https:\/\/shopschool.in\/epistemo\/wp-json\/wp\/v2\/pages\/5605\/revisions\/18656"}],"wp:attachment":[{"href":"https:\/\/shopschool.in\/epistemo\/wp-json\/wp\/v2\/media?parent=5605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}